Who We Are
We are America's largest independent retailer of fully rebuilt “vintage era” Steinway and Mason & Hamlin pianos, and a leading dealer in new Yamaha, Mason & Hamlin, Brodmann, and Bechstein pianos. We offer over 300 of the world’s finest and best-known instruments in our Manhattan and Westchester NY showrooms.
Faust Harrison Pianos is owned by its co-founders Sara Faust and Michael Harrison. While we consider ourselves to be a family business, we have also become ‘institutional’, in that we have our own proprietary rebuilding factory and a dedicated team of twenty highly experienced employees.
Simply put: GREAT PIANOS. We regularly encourage and assist our manufacturers to design and produce the best new pianos possible; we work closely with our craftsmen and technicians to assure that they restore and refine our used pianos to the highest standards possible; we strive to provide the best possible pianos to every one of our customers; and we support our customers and the greater New York area community withthe best possible piano service.
Music is an essential part of our lives; great music is a profound part of our culture; and great music requires great pianos. So we strive to make great pianos, we encourage others to make great pianos, and we provide great pianos and the best possible piano values to as many people and institutions as we can.
Our roots go back to 1983 with the goal to be the leading rebuilder and purveyor of concert quality pianos to discerning customers seeking the best quality piano for their money. And, for nearly a decade prior to that Sara began restoring pianos for herself and for her friends and colleagues. As an aspiring professional concert pianist, Sara wanted top quality pianos for her career, but was dissatisfied with the less-than-ideal standards of rebuilders, and the quality of new Steinways (Steinway, previously owned by CBS, ‘automated’ and laid off many of the key craftsman that handcrafted their pianos). Sara hired those same craftsmen to rebuild vintage Steinways, restoring them to their full former glory. So, she bought an occasional vintage Steinway and sub-contracted its restoration to the best craftsmen she could find. She was thrilled to be able to practice and perform on the great Steinway pianos that she was resurrecting. Of course, when word spread among the performing community that ‘great’ old Steinways could be had (and for lower prices than new Steinways), Sara’s hobby of rebuilding pianos for her own use turned first into a small side business, and then into a full profession.
At the same time, Michael Harrison, an acclaimed pianist and composer, was diligently working on developing unprecedented possibilities for the piano through his invention of the “Harmonic Piano” (see Grove Dictionary of Musical Instruments). Michael was equally passionate about resurrecting great vintage Steinways and established himself as the leading broker of Steinway pianos in New York City. As a musician he made it a priority to help families as well as aspiring and professional musicians realize their dreams to acquire high quality instruments that they otherwise might not have been able to afford. After working together on a cooperative basis for several years, they formally joined forces in 1996 by creating Faust Harrison Pianos and opening of a flagship showroom in Manhattan. Together Sara and Michael and their dedicated employees have built Faust Harrison Pianos into the country’s leading retailer of new, used and restored top-quality pianos.
Our team includes twenty experienced and dedicated employees. It is led by:
President, Co-Director of Sales
Sara has been buying, restoring and selling artist quality pianos since the early 1980’s.
She also works closely with our expert team of technicians and rebuilders to establish and
maintain the industry’s highest standards for piano rebuilding. As a former professional
concert pianist, Sara is especially qualified to oversee this part of our business. Prior to
co-founding Faust Harrison Pianos, Sara performed widely and won several prestigious international piano competitions including Concert Artist’s Guild and the first New York
Co-Founder and Co-Owner
Michael is a member of our Board of Directors.
Managing Director, Head of Acquisitions
Irving is the strategic leader of the company and guides its growth and development. His strong science background (PhD, Cornell University; Associate Professor, Rockefeller University) is the primary source of the proprietary materials and techniques that are the hallmarks of our rebuilding process. Irving is also responsible for purchasing our new and used pianos. Since no two pianos are the same, when it comes to the higher-end and handcrafted pianos that we specialize in, Irving is expert in selecting the pianos that meet our high quality and performance standards.
Josh runs our day to day operations including our piano rebuilding and restoration facility, which rebuilds and restores well over 100 pianos annually. The twelve master craftsmen, restoration specialists and technicians who work under his direction share Josh’s passion for perfection and consistency. Josh gives memorable tours of the factory to individuals and to small groups upon request (no cameras, please). Josh is a graduate of Cornell University.
Sales Manager, Long Island
Sam Varon joined the company in 2010 to become Faust Harrison’s Long Island Division Manager. Along with being a professional musician and earning his music / business degree from Hofstra University, he also brings with him over 30 years of piano retail experience. His customer and industry dedication was recognized by Yamaha, awarding Sam their Vice President, General Manager of the year award.
Lead Sales Consultant, White Plains
Christopher Pfund is a professional opera singer, college instructor, world-class musician and proud father of three wonderful children. He joined the Faust Harrison Pianos team in late 2010 in anticipation of our opening of new piano showrooms in White Plains and Huntington, Long Island.
Lead Sales Consultant, NYC
Sales Consultant, NYC
Dmitri is an accomplished professional pianist and has performed on some of the world's great stages alongside his wife as a piano duo. Dmitri also teaches piano and earned dual degrees in piano performance and entrepreneurship.
Sales Consultant, NYC
Matt conducts our marketing initiatives and also supports sales. He is a performing pianist and singer. Matt is a graduate of Columbia University.
"While Steinway still produces fine pianos, we believe the quality of the 60 to 110-year old instruments is almost impossible to match. There's no Steinway like an old Steinway."
- Irving Faust
"Preserving little more than the original piano cases and cast iron plates, we use the finest materials and the most highly specialized techniques to create exquisite, rich sounding pianos that look and feel like new. These pianos are widely considered to be among the very best pianos available in the world today. With proper care, they should last a lifetime and keep increasing in value."
- Sara Faust